Parent & Student Guide · IV Preschool

About IV Preschool

IV Preschool is a project of OPVG International School. It provides online preschool learning for young children.

Families use the School Portal for admission, timetable, live classes, attendance, homework, fees, results, certificates, notices, and support. Live classes use Zoom. Evening classes are planned so young learners can join from home with a parent or guardian nearby when needed.

Getting started

Create your account, add your child, then wait for school approval.

1

Open the Portal

Go to portal.ivpreschool.com in a browser, or use the IV Preschool mobile app when it is available.

2

Sign up as a parent or guardian

Create an account with email, password, and the family details requested. Agree to Terms and Privacy before continuing.

3

Verify your email

Enter the 4-digit code emailed to you. Check spam if it is delayed, then continue.

4

Add your first child

Complete the admission form (photo, names, and any document details the school asks for). Until approval, access stays limited to admission steps.

5

School approval

School staff review new family applications. After approval, normal parent features unlock for your linked children.

6

Add another child

From Select Child, use Add New Child (an email code may be required) and submit for school review.

7

Sign in later

Use your email and password on the Login screen. Profile settings include appearance, optional app lock, children list, Support, and Terms and Privacy.

Forgot password: use the Login screen reset option if shown, or contact Support with your account email.

Study area, camera, and parental controls

Prepare a calm place before live class. These illustrations are tips for the home study space.

Illustrated child study area with desk, device, and lamp — Child-size seating, upright device, soft light, tidy cables, quiet room.

Illustrated Zoom framing with child face visible — Camera at child height; face and shoulders in frame; light from the front.

Illustrated mute and quiet room guidance — Mute when listening; keep the room as quiet as practical.

Illustrated parental controls supervision — Supervise apps, purchases, privacy settings, and screen time.

Official device controls (menus can change—open the current vendor help):

Joining live Zoom classes

Open Timetable, then tap Join when it appears shortly before class.

Timetable

1

Open Timetable or Today’s Classes

From the Parent Dashboard quick actions or today’s class list.

2

Find the correct class

Check the subject and time for the selected child.

3

Tap Join when it appears

Join usually becomes available a few minutes before class starts and closes when the class ends.

4

Use Zoom details

Open the Zoom link, or copy the Zoom ID and password into Zoom.

5

Camera, mic, speaker

In Zoom, turn camera on or off, mute or unmute, and choose the correct speaker. Leave Zoom when class ends.

Common problems: Join not yet open, missing teacher Zoom details, blocked camera or mic permissions, or the wrong child selected.

Student attendance

Attendance

Who marks attendance: teachers or staff in Student Attendance.
How parents view it: Parent Dashboard → Attendance for the selected child.
Statuses you may see: Present and Absent. Staff may also record Late, Leave, or Half Leave.
Holidays: follow the school calendar and notices. Contact Support or use Leave Requests for absence concerns.

Homework and Classwork

Homework Submit work in the Portal using the steps below.

1

Open Homework or Class Work

From Parent Dashboard quick actions or due cards.

2

Read instructions

Open the assignment and read the teacher instructions (and Drive link if provided).

3

Complete the work

Finish workbook or activities offline as instructed.

4

Submit in the Portal

Use camera, gallery, or PDF upload, then Review and Submit.

5

Track status

Look for Action Needed, Pending, Submitted, Under Review, or Rejected. Teachers may Approve or Reject for resubmission. Open View Checked Work when available.

Fees and payment proof

Fees

1

Check Fee and Payments

Open the fee reminder or Fees from quick actions.

2

Review dues

View pending amounts shown for your family or child.

3

Follow school payment instructions

Pay using the method the school provides.

4

Upload payment proof

Use Pay Now or Upload Payment Proof, submit for review, then watch the verification status.

5

History and receipts

Open Payment History or Official Receipts when those screens show available documents.

Exams and certificates

Exams Results

Exams / Datesheet: Parent Dashboard → Exams → View Datesheet or Exam Syllabus when published.
Results: open Results to view published result cards. Delivery can depend on school publication and any fee holds.
Certificates: Certificates → Request Certificate for types such as Bonafide or Leaving Certificate, then view issued certificates when ready.

Support and FAQ

Support

Where do I ask for help?

Signed-in: Profile → Support Tickets, or Support from the dashboard. Public: Support page.

Why is my account still limited?

New family applications wait for school approval. Complete photo and first-child steps, then wait for Admin review.

Join is missing

Confirm the class time, selected child, and that Zoom details were set by the teacher. Contact Support if details stay empty during class time.

Privacy and account deletion

See Privacy Policy and Account Deletion.